I have been working with a customer on a coloring issue. It's one of our faithful non-bleeding liquid gel colors (Neon Purple), but for some reason there are apparent problems. The big question is was the soap base over colored or is there a problem with the color formula. That's the investigative part we are currently working to resolve.
As you can see in the above customer photo, the purple isn't fairing well. The color has migrated into the dove and the square chunks in the loaf slice. In my test run of the purple colorant, I tried to achieve the same shade of purple as shown above in white soap base. I was fairly certain this hue might possibly be a color overkill. Below is what I would expect the Neon Bright Purple color to look like when added to white MP soap base.
The purple already started bleeding (migrating) onto the white cone after 12 hours. For a soap maker, there is nothing more frustrating than wasting time and materials on soaps that don't return a profit.
This is why GPE takes it seriously when a customer reports a problem with one of our products. Usually it's an easy fix. However, in a case like this, it requires testing on our end and a one on one with our color lab.